Experience and Skills:
Minimum qualifications - Education and Experience
A qualified applicant will have a minimum of six (6) years of
equivalent combination of education and/or experience which
demonstrates the knowledge, skills and abilities required. The
following is preferred but all qualifications meeting the minimum
requirements will be considered:
- Associate degree in office technology, business administration, or
other related studies.
- Plus 4 years of progressively responsible experience in general
administrative support activities.
- Ability to secure and maintain a driver’s license valid in the
state of Oregon, or an acceptable alternative means of transportation.
- Successful completion of a background check.
- Ability to meet qualifications and certifications to conduct
background checks.
Knowledge, Skills, and Abilities
The successful applicant must have the following general skills,
including the ability to:
- Understand and interpret applicable policies and apply them to
problem-solving and decision-making in order to serve external and
internal customers
- Understand and respond to requests from internal and external
customers, social service professionals, and the general public
- Apply the knowledge and skills in a timely, accurate, and
efficient manner to meet deadlines
- Know and commit to abide by rules governing consumer
confidentiality, mandatory reporting, and disclosure of public records
- Work effectively with a wide variety of individuals and small groups
- Interact with others in respectful and culturally appropriate ways
- Exhibit excellent interpersonal communication and listening skills
- Use good judgment, courtesy, and tact
- Speak, read, write, and understand English
- Follow verbal and written instruction
The successful applicant must have the following job-specific
skills and experience, including the ability to:
- Prioritize own work
- Multi-task, track, and follow-through on assignments
- Work well with manager and provide support, at times, from a distance
- Be flexible to change priorities and focus
- Perform excellent research, writing, organizing, coordinating,
database management, and reporting
- Demonstrate intermediate to advanced knowledge of general office
programs, such as Microsoft Office Word, Excel, PowerPoint, etc.
- Maintain high confidentiality
- Ability to obtain certification to conduct background checks
- Use extensive business-English skills (grammar, spelling, and
punctuation) and math skills
- Operate a personal computer, copier, fax machine, phone, and
general office equipment, etc.
Other requirements
The successful applicant must have the following skills, including
the ability to:
- Support the agency’s mission, ethics, and values
- Secure and maintain a valid driver’s license in the state of
Oregon, or an acceptable alternative means of transportation
- Commit to regular attendance as it is required to meet the demands
of this job
- Pass a criminal background check successfully
- Maintain and share information according to privacy regulations
- Serve as a mandatory reporter of suspected abuse of vulnerable
populations as required by policy and regulation
- Complete necessary work as assigned
Work Environment and Physical Demands
This job is performed primarily in the office, in a cubicle
environment, using general office equipment and includes substantial
sitting with noise and interruptions. Will require occasional travel
within the five-county service area for meetings. Travel requires
driving an Agency car or employee car.
These essential outcomes require regular sitting, talking, hearing,
computer use; frequently required to use repetitive hand motion,
handle or feel, and to stand, walk, reach, bend or lift up to 35 pounds.
Contact with the public in home or office environments may risk
exposure to irrational/hostile behavior, contagious diseases, or
contact with domestic animals.
Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions.
Classification: Administrative Assistant 2
Position Number: 150
Salary Range: R15
FLSA Status: Non-Exempt
Unit: APS & Licensing
Location: Salem
Reports to: APS & Licensing Manager
Union Status: Represented
Last revision: July, 2022
This job description is a general guide for the job to be
performed and does not cover everything. Employees may be required
to perform other duties, including covering for, and in, other
offices. Employees are expected to follow and perform other
job-related duties requested by their manager. Reasonable
accommodations will be made as needed.
Job descriptions are subject to change.